heartbase® is relationship-driven and prides itself on its comprehensive and personalized support, as our users can testify. Our solutions are 100% vendor-supported, meaning routine technical support, version upgrades, maintenance, training in database operation, and standard report writing are included with purchase.
Our US-Based Support staff is accessible by phone, email, or through our online support ticket system, and provides timely and effective solutions to client requests. From assistance during a rapidly approaching data deadline, to educational sessions or customization, our support staff will be at your side every step of the way.